Terms and Conditions

1. Introduction

Welcome to Bakshi Transport Service Pvt. Ltd. ("Company", "we", "our", "us"). By accessing or using our website bakshitransports.com ("Website") or booking any of our transport services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Scope of Services

We provide premium transport solutions including:

Luxury car rentals

Volvo coach rentals

Airport transfers

Wedding transportation

Corporate travel & MICE movement

Employee transportation

Travel desk operations at 5-star hotels

Long-term car leasing

Service availability may vary based on location, vehicle type, and booking schedule.

3. Booking & Confirmation

Bookings can be made through our Website, phone numbers, or email.

A booking is confirmed only after acknowledgment from our team.

We may request additional details such as pickup location, service type, date, time, and passenger information.

The Company reserves the right to accept or decline any booking request.

4. Pricing & Payments

Pricing is based on vehicle type, duration, distance, and service category.

All charges are calculated garage-to-garage, unless otherwise specified.

Additional charges may apply for tolls, parking, interstate taxes, night charges, or special requests.

Payments must be made through approved methods and within the specified timeline.

In case of delayed payments, services may be suspended or cancelled.

5. Vehicle Usage Rules

Customers agree to:

Treat the vehicle and chauffeur with respect.

Avoid any illegal, unsafe, or damaging activities inside the vehicle.

Not smoke, consume alcohol, or carry prohibited items unless permitted by law.

Follow all safety instructions provided by the chauffeur.

Any damage caused to the vehicle due to negligence will be chargeable.

6. Chauffeur Conduct & Responsibilities

All chauffeurs are trained, professional, and verified.

Chauffeurs will follow the route as instructed by the Company or the client.

Chauffeurs reserve the right to refuse unsafe or unlawful requests.

7. Delays & Service Limitations

We strive for punctuality; however, delays may occur due to traffic, weather, or unforeseen circumstances.

The Company is not liable for delays beyond its control.

Vehicle availability is subject to maintenance schedules and operational constraints.

8. Cancellations & Refunds

Cancellation policies vary by service type (weddings, airport transfers, corporate events, etc.).

Refunds, if applicable, will be processed as per the specific booking agreement.

No refunds will be issued for services already completed or for last-minute cancellations.

9. Third-Party Services

Some services may involve third-party vendors (e.g., hotel travel desks, event partners). We are not responsible for the policies, actions, or performance of third-party providers.

10. Intellectual Property

All content on bakshitransports.com, including text, images, logos, fleet photos, awards, and design elements, is the property of Bakshi Transport Service Pvt. Ltd. No content may be copied, reproduced, or distributed without written permission.

11. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy. We may collect personal information such as name, phone number, email, and booking details solely for service delivery and communication.

12. Limitation of Liability

Services are provided on an “as is” and “as available” basis.

We are not liable for indirect, incidental, or consequential damages arising from service use.

Our total liability for any claim shall not exceed the amount paid for the specific booking.

13. Indemnification

You agree to indemnify and hold Bakshi Transport Service Pvt. Ltd. harmless from any claims, damages, or losses arising from:

Misuse of services

Violation of these Terms

Breach of applicable laws

14. Modifications to Terms

We may update or revise these Terms at any time. Continued use of the Website or services indicates acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will fall under the jurisdiction of courts located in New Delhi.

16. Contact Information

For queries or concerns, you may contact us:

Bakshi Transport Service Pvt. Ltd.
21, C.S.C. Market, Jail Road, Shiv Nagar, Janakpuri, New Delhi – 110018
Call: +91-8728872875 | +91-9910014707
Email: bookings@bakshitransport.in