Refund and Cancellation

Last updated: 22 September 2026

This policy covers cancellations and refunds for bookings made with Bakshi Transport Service Pvt. Ltd.

1. How to cancel

Send a cancellation request by email to bookings@bakshitransport.in or by WhatsApp or phone on +91-8728872875. The cancellation is effective from the time we receive it.

2. Cancellation charges

• More than 72 hours before pick-up: no charge, full refund of any advance.
• Between 24 and 72 hours before pick-up: 25% of the booking value.
• Less than 24 hours before pick-up: 50% of the booking value.
• No-show, or cancellation after the vehicle has been dispatched: 100% of the booking value.

Different terms may apply to multi-day tours, outstation packages and bookings that include hotels or flights. Those terms will be stated on your confirmation and take priority over this policy.

3. Cancellation by us

If we cancel a booking for any reason and cannot offer a comparable vehicle, you will receive a full refund of all amounts paid.

4. Refund timelines

Refunds are processed within 7 to 10 working days to the original mode of payment. Bank and card providers may take a few extra days to show the credit.

5. Changes to a booking

Requests to change dates, vehicle type or itinerary are handled subject to availability. If the change increases the cost, the difference is payable before travel. If it reduces the cost, the difference is refunded or adjusted as agreed.

6. Contact

For any refund query, write to bookings@bakshitransport.in with your booking reference.